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Massive Improvements in Search
Over the past two months, we've made some major improvements to our new search engine for the iATN Knowledge Base. If you haven't tried the new search engine recently, we think you're going to love it.
Use the Search Engine
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Improved Smart Vehicle Builder
Smart Vehicle Builder now provides better results, and increased flexibility in filtering down to specific submodels and engine sizes, just by typing them. Build a 2007 Toyota Camry 3.5L by typing "07 camry 3.5." Built-in VIN decoding is now more forgiving, and during the vehicle build process, we now return more vehicle suggestions.
Building a specific vehicle allows us to expand your search to include not only documents related to that specific vehicle, but similar vehicles as well. Just type a year and model, or enter a VIN into the search box, and choose a vehicle. Once built, click on the vehicle for more search options.
See the Smart Vehicle Builder in action »
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Vehicle Builder Assistant
With the brand-new Vehicle Builder Assistant, we analyze what you've searched for, and if it looks like you're trying to find information on a specific vehicle, we'll offer optional assistance. For example, if you search for "camry," you're only 2 clicks away from building a 2007 Toyota Camry 3.5L. You can also start a new search using the Assistant: just click on the vehicle icon that appears on the right side of the search bar, and we'll help you drill down to a specific vehicle.
See the Vehicle Builder Assistant in action »
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Improved Supercharged Search®
We've boosted the number of Supercharged Searches by about 5 times what we were doing previously, and improved the reliability of the results returned. And now you can choose to disable Supercharging for a term, if you wish. Just look for the keywords with a lightning bolt next to them, and click for more options.
For those unfamiliar with Supercharged Search: This feature comes courtesy of our sister company, Identifix. It enables us to find documents based on auto terminology similar to the words you've typed. For example, "misfire" is will also match "Miss", "Engine Misfire", "Missing", "Cylinder Misfire", "Misfires", "Skipping/Misfire", "Misses" and similar terms.
See a Supercharged Search »
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What you want, not what you type
When you search for "CKP waveforms" we know you're looking for actual waveforms, and not just documents containing the word "waveforms," so that's what we'll show you. Same thing goes for things like scandata, photos, documents, forums, files, TechHelp and more. The more you search, the smarter we'll make it.
See what happens with a search for "CKP waveforms" »
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Improved User Experience & Search Quality
We spent a lot of time improving the user experience, such as making the searches more efficient, including little things like eliminating repeated queries when navigating forward & backward in your search history. Highlighting the last document you clicked on in your search results, so that when you return to them, you can easily see where you left off. Improving how the category filters behave so that they're much easier to use.
But we haven't just focused on the user experience. We've spent a lot of time on the quality of the indexed data, including eliminating many false positives. For example, because of the many ways people type diagnostic trouble codes (DTCs), we do some pretty vigorous DTC parsing to try and index as many as we can. As it turns out, perhaps a bit too vigorous. :-) So we improved those indexing methods, as well as the results you get when searching for hand-typed DTCs.
There are too many bug fixes and incremental feature improvements to list them all, but suffice it to say, your experience using the search engine should be vastly improved.
If you are having any issues, or would like to provide feedback, please let us know. Thanks!
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The Basics of iATN’s Search Engine
If you're not familiar with our search engine yet, consider this a primer.
It allows you to search across all of iATN from a single place, and it's FAST. No longer do you need to go into separate search engines for the forums, files, and fix database, nor learn the different ways each of those search engines work.
You can quickly filter down to interesting results without even typing. Just click on the category filters on the left-hand side of the search engine. For example, click the new "Has Vehicle" filter under the "Options" category, and you'll be looking at everything posted on iATN that has had a specific vehicle attached to it, across files, forums and TechHelp.
You can easily build and search based on a specific vehicle, or related vehicles. This allows us to make your search more powerful than if you merely type or choose a make or model.
You can quickly filter down to documents written by a specific author, by typing "by john smith" to find all messages by John Smith. Likewise, find replies made to someone by typing "to jane doe", to search for replies made to Jane Doe. Tip: type "by me" or "to me" to find posts by and to you.
Filtering by date is both extremely easy and powerful. For example, type "in 2012" and hit enter to find all documents from 2012. Or type "since last month" or "from jan 1 to jan 7" and hit enter, to search in those time periods. Most natural date formats are supported.
We sort results automatically in the way that makes the most sense for your query. If you're searching by an author's name, or with a category filter, we'll sort by date, because you're probably most interested in the newest matches. If you're searching based on a vehicle or keyword, we'll sort by most relevant (highest scoring). You can change the sort order at any time.
You can subscribe to any date-sorted search as a feed. Let's say you've come across a really interesting set of search results, and you want to know any time there is a new result that matches: you can do it. Just click the "feed" icon that appears in the right side of the keyword bar when your search is date sorted to get a feed link for that search.
If you'd rather see it in action, you can watch this video:
We will continue to focus on improving the search engine to provide the best possible experience. Please keep your feedback coming, we appreciate it!
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